1 reviews | Active since Oct 2016

12 Sept 2018, 16:31

Horrible service, incorrect billing.

Once again my billing was messed up by HomeChoice and had the terrible experience of dealing with a Superior named Zoe who has zero listening skils and zero customer satisfaction s****s. Spent a whole hour on the phone trying to explain and have this fixed, eventually did. But why is she dealing with customers?

0
Replies (4)
Homechoice
Homechoice's reply12 Sept 2018, 16:45
Official
Good Day Tumi Mo***eng We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience. We will be in contact with you shortly to assist in resolving the issue. Regards Customer Support Team
Homechoice
Homechoice's reply12 Sept 2018, 16:45
Official
Good Day Tumi Mo***eng We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience. We will be in contact with you shortly to assist in resolving the issue. Regards Customer Support Team
Homechoice
Homechoice's reply12 Sept 2018, 16:51
Official
Good Day Tumi Mo***eng We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience. We will be in contact with you shortly to assist in resolving the issue. Regards Customer Support Team
's update15 Sept 2018, 09:35
Reviewer Update
They never contacted me, such is the service of homechoice! Pathetic!