Horrible Service, Incomplete Orders & Bad Products

I placed two orders with HomeChoice. One came incomplete. And the other came with a bad product which broke only after two uses.<br> <br> When I complained about the incomplete, HomeChoice asked me to return the incomplete order which I did through Registered Mail and Insurance on my own costs. Then few weeks later ONLY when I followed up on the complain, HomeChoice then asked me to go get an affidavit from Police but they have accepted the receipt of my returned package. Meaning they don't trust me as their customer. But they gave me a credit Limit of R 21,500/- so why they wanting me to waste my time and money for mere R 1,200/- which was the value of that order. Why would I lie about an incomplete order while I have been a customer of theirs for over 3 years? I however paid fully for this order but still without the products for which I paid.<br> <br> The second order which I've got with a bad product also is fully paid for (R 1,300/-). But only could use 2 times and then broke. Was scared to send it back as with above experiance, it could be another waste of my money and time.<br> <br> My account with HomeChoice is fully paid. But HomeChoice has **** hence owe me over R 2,600/- for those two orders