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lesego M

1 reviews | Active since Jul 2018

12 Jul 2018, 13:59

HORRIBLE SERVICE FROM HOME CHOICE

The customer service at home choice is very disgusting i placed an order before it arrived i received a statement where they had already charged me for the goods but to get them was a mission, when i called to inquire the customer service representative gave me *** attitude as if i was not paying every month. VERY BAD SERVICE

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Replies (2)
Homechoice
Homechoice's reply12 Jul 2018, 14:08
Official
Good day Lesego. We are a very concerned to learn of this matter. I will make contact with you shortly to provide feedback. Kind regards Bantu Customer support
Homechoice
Homechoice's reply12 Jul 2018, 14:10
Official

Good Day Lesego Mokwalase,,

Thank you for your post.

We would like to apologise for the Service Experience in the complaint logged. Please be assured we will be looking into the matter.

An agent will be in contact with you shortly.

Regards,

Customer Support Team