JM
Juliet M
1 reviews | Active since Oct 2015
01 Sept 2020, 11:13
Horrible Service
Most horrible customer service. I called them to debit the outstanding balance on the account. When i request a paid up letter they tell me i still have a balance remaining. Apparently now i must go to shoprite or Pick n Pay to pay off R11.00. Why did they not deduct the entire amount as instructed. Horrible store to deal with. I will not recommend anyone to buy anything at Home Choice. Their service is disappointing.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
01 Sept 2020, 11:32Hi Juliet.
We’re very sorry to hear about the poor service you experienced.
We’re very sorry to hear about the poor service you experienced.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice
Homechoice's reply01 Sept 2020, 11:32
Official
Hi Juliet.
We’re very sorry to hear about the poor service you experienced.
We’re very sorry to hear about the poor service you experienced.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice
JM
Juliet M's updateReviewer Update
01 Sept 2020, 11:42Thank you for the quick response and resolution to the issue.
The small Balance has been written off, and i received the Paid up letter.
Regards Juliet
The small Balance has been written off, and i received the Paid up letter.
Regards Juliet
JM
Juliet M's update01 Sept 2020, 11:42
Reviewer Update
Thank you for the quick response and resolution to the issue.
The small Balance has been written off, and i received the Paid up letter.
Regards Juliet
The small Balance has been written off, and i received the Paid up letter.
Regards Juliet