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Siyamthanda N

1 reviews | Active since Apr 2022

04 Jan 2023, 12:51

Horrible service delivery.

I have been sending return requests since last December. Today I called and got A Rude agent who was telling me I cannot return the item as its past 14 days. I am deeply annoyed as this Item arrived late and it is in its original packaging. If your agents treat people this way I want nothing to do with your company. Call me on ***Siyamthanda Ngoma.

0
Replies (5)
Homechoice
Homechoice's reply04 Jan 2023, 13:00
Official
Hi Siyamthanda.

One of our staff members will be in contact with you shortly.

Regards.
Homechoice
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Siyamthanda N's update04 Jan 2023, 13:24
Reviewer Update
Please collect at 2 Francis Street, keep in mind that the delivery was 5 days late. I work Monday to Friday and I can't get to Wynberg. TIA
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Siyamthanda N's update04 Jan 2023, 13:35
Reviewer Update
So you expect me to spend my money for such service? Petrol is expensive collect your item between now and Friday
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Siyamthanda N's update09 Jan 2023, 08:52
Reviewer Update
No one is getting a solution for this I am being abused by Leeann Petersen who is rude telling me I should travel across town for something I tried to sort out while I WAS ON LEAVE. I am not able to make it to Wynberg at all so what now? 6 text attempts to return the item in December where ignored. What now?
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Siyamthanda N's update09 Jan 2023, 09:27
Reviewer Update
No one is getting back to me?!