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Rebecca P

1 reviews | Active since Jan 2021

08 Jan 2021, 16:10

Horrible service

I have placed an order for a sound bar on the 22nd of November 2020, uptil now I have not received it and no one has helped me find out what's going on, I keep requesting callback from the online store and the agents just hung up after a few seconds, I have sent 3 emails

0
Replies (3)
Homechoice
Homechoice's reply08 Jan 2021, 16:13
Official
Hi Rebeeca.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice
 

RP
Rebecca P's update19 Jan 2021, 08:02
Reviewer Update
Even though I have sent multiple emails and requested many callbacks, no one has called and tried to help me, I regret using this company and I was supposed to start paying for the sound bar at the end of February which I will not do, I don't even want the product anymore
RP
Rebecca P's update30 Jan 2021, 21:50
Reviewer Update
Uptil today no one has contacted me, I have tried to get in contact with homechoice in so many ways, it's so frustrating

I am due to start paying for this soundbar that I never received at the end of February because the financial manager sent me an invoice, I definitely will not be paying for something I have not received

I am so disappointed and would not recommend this company to anyone, no one deserves service like this