Horrible service
<p>What is this? I want my money not the same response all the time.</p> <p> </p> <p><br /> <br /> <br /> <br />Jun 24, 2017<br />1 week ago<br />Homechoice<br />1.6<br />Retail<br /> <br />Refund<br />by kelebogile-bo***o-domingo 13<br />May I please get my credit back please. I paid over last year already and i've been waiting since then. See the attached </p> <p>Share<br />Follow<br />Like this review</p> <p>Request Help<br />Supercharge<br />Convert<br />Official business reply:<br />Jun 26, 2017<br />1 week ago<br />Hello,</p> <p>Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.</p> <p>Kind Regards</p> <p>Customer Support Team<br /> <br />kelebogile-bo***o-domingo rep****:<br />Jun 28, 2017<br />6 days ago<br />I still haven't received my credit refund<br /> <br />hchoice rep**** privately:<br />Jun 29, 2017<br />6 days ago<br />Good Day,</p> <p>Thank you for raising your enquiry with us on the Hello Peter forum.</p> <p>Please accept our sincere apologies for your unfortunate experience.</p> <p>Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.</p> <p>For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number.</p> <p>Kind Regards,</p> <p>Customer Support Team<br /> <br />kelebogile-bo***o-domingo rep****:<br />Jun 29, 2017<br />5 days ago<br />My ID number is ********** 474082 and this is really getting out of hand, I might even request the interest as well because you people kept my money since last year <br /> <br />Official business reply:<br />Jul 5, 2017<br />1 hour ago<br />Good Day,</p> <p>Thank you for raising your enquiry with us on the Hello Peter forum.</p> <p>Please accept our sincere apologies for your unfortunate experience.</p> <p>Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.</p> <p>For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.</p> <p>Kind Regards,</p> <p>Customer Support Team<br /> <br />hchoice rep**** privately:<br />Jul 5, 2017<br />1 hour ago<br />Good Day,</p> <p>Thank you for raising your enquiry with us on the Hello Peter forum.</p> <p>Please accept our sincere apologies for your unfortunate experience.</p> <p>Kindly note that we are currently experiencing some technical difficulties and we are unable to view your personal details.</p> <p>For us to successfully address your enquiry please provide us with your Identity number or HomeChoice account number. Kindly make sure that you select private reply when sending the details, as we are unable to view your contact number.</p> <p>Kind Regards,</p> <p>Customer Support Team</p>