Horrible service
<p>I phoned home choice two month ago, explaining that my granny bought "YOUR 19-PIECE SUPER LUXURY SET" she only received 13piece to my surprise she is still waiting for your reversible curtain sets and a call. But when it comes to Money you guys waste no time, just because she is old and gets to deal with your rude consultants who keeps telling her that they will send the remaining pieces we are still waiting, i am tired of phoning homechoice and its empty promises. A consultant better give her a call on. ********** 299 its useless for her to pay for something she doesn't have, how about we cancel those curtains from what she has to pay then if thats how you treat your customers. </p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team