HORRIBLE SERVICE

<p>Last year around september i was called by an agent from homechoice saying she wants to confirm my address and my order so she can organize delivery, i informed her i did not place any order and if there is any order on my account she must cancell it immediately. After a few weeks i was called and informed my delivery will arriver later on the day, i told them i did not order anything from homechoice and they must return the goods as i wasnt even home,</p> <p>month end i got the statement with a balance of R13.800, i called the client service department and was sent a despute form to fill. they also told me the investigation process will take 30 days.</p> <p>today its been almost 3 months and nothing has been resolved. they could not even tell me who received the goods as they request an ID when they deliver.</p> <p>this has affected my credit rating and HOMECHOICE does not give a ****,</p>