Horrible service

<p>I purchased some goods online on 15th August 2016 (R1960.91), I since returned the order and requested a refund since then. I first called in around end of August beginning September; I was then requested to provide my account details which I did</p> <p>Couple of weeks later I called again and I was told to provide my credit card details since the purchase was made from my credit card . I was then told that it take 14 days for the money to reflect</p> <p> </p> <p>Checked my account and nothing , called again tin September to query , I was asked to provide my credit card details again , which I did , told same story that they’ve send the request through for a refund and it takes maximum of 14 days , 14 days later still nothing</p> <p> </p> <p>October I called again 3 times , same story , provide us with your credit cards , the lady even promised to make my request a priority seeing that the request is long overdue , till today I haven’t received my refund</p> <p> </p> <p> </p>