Horrible experience with Homechoice outstanding delivery

Placed an order on the 17th May and received an sms that it had been dispatched on the 20th May but today is the 17th June and I still haven't received my order. I have sent emails, messages on Facebook and all I ever get is they've emailed the courier but no feedback has been given. I'm so frustrated and angry because I ordered blankets for my kids for this winter and it's just taking tto long to receive my delivery. It was the first time I bought from homechoice and I'm definitely never buying anything from them ever again. Their customer service is pathetic. I've had to chase the courier myself and they're also not helpful as my parcel hasnt been dispatched still. Homechoice can't communicate with their courier and get answers. I'm exhausted really. I had initially ordered 2 blankets and I was only told last week that the other blanket is on backorder after I had been chasing them for my delivery. I then requested a refund for the blanket on backorder which has been processed. But the second blanket I was told it was dispatched, which is the one I'm still waiting for.