Horrible Customer service at Homechoice

Bad service ever, I recieved a call on the 13 of June 2022 and I ordered 3 Blankets and 2 x 5 pieces of bed cover then three weeks later I recieved a call for delivery but it was only Bed covers then I waited for my blankets and since then I haven't recieved them. I have calling their call centre to enquire they always saying they will escalate it to the delivery Dept to contact me but I haven't recieve any call from anyone for delivery. I called their call centre I think 3 a week since the first week of July but I can't get any assistance. Last week I have recieved a Invoice for my first month payment and the blankets are also included but I haven't received them, how can I pay for something that I haven't recieved 😭😭. I am so ****ed off with their services I don't know what to do anymore. The only thing they know is Cal me telling me that I qualify to take more goods from them but they Failing to deliver my 3 Blankets. No they expect me to pay for something I haven't recieved, what if they have been ****** or something. Kindly assist me Please