********** service

Such poor service received. The customer service consultants don't seem to know anything about customer service and are absolutely rude and condescending on calls. Consultant left me waiting on a dead line after stating that she will transfer me after being completely rude. Waited on the line for over 10 minutes with no assistance. Sent countless emails with no response besides the automated one. Debit orders are always on time and even earlier than my pay date however they cannot assist with queries when you need them to