hope you will help me

am very disappointed with home choice ,i bought a 8ltr deep fry in march .on the 11/08/2020 I took it back to home choice show room in mams mall cause one side was no longer working till today they never communicate or update me they are now going to debit my money for the 2nd time without the deep fry.21/09/2020 i called they now want to tell me that is being pull out for delivery but they can,t confirm the date.but every day they sales people call me to come and buy and they were quick to deliver when i 1st bought it .am dissapointed am gonna pay up my account and close it down