PK
Portia K

1 reviews | Active since Jan 2022

22 Aug 2022, 07:32

HOMWCHOICE

I have an account with HOMECHOICE and I pay them monthly. On the 18th July I got a text that I have ordered a Fridge and I dint order anything .I laid a complain I phoned them several times and sent emails till this day no one has come back to me or respond to any of my emails. They have billed that Fridge on my name even though I told them that I didn't order any fridge and they can also see that on their records. I was told that I need to send the courier guy back with that Fridge when they come to deliver till this day 22 August 2022 more than a month later that courier guy has not come and no one at HOMECHOICE has told me how they will resolve this matter because its clear that their sales agent they are doing ***** to up their sales. My credit score will be affected because I will not pay for something that I don't need and didn't order.IM VERY MUCH DISSAPOINTED BY HOMECHOICE

0
Replies (1)
Homechoice
Homechoice's reply22 Aug 2022, 07:40
Official
Hi Portia.

Thank you for bringing this serious matter to our attention.
 
We will be contacting the account holder to get further details .
 
Kind Regards
Homechoice

Best regards,