1 reviews | Active since Dec 2024
HOMEMCHOICE IS A ****MMMMM!
Homechoice is a *****! ****!! IF YOU KNOW WHATS GOOD FOR YOU DO NOT I MEAN DO NOT!! order anything from them. I ordered couches and they delivered torn couches with skewed legs on the 8th of October 2024. I sent an email complaining and requesting them to come and collect the couches on the 9th of October 2024. They told me that the would investigate the matter and revert to me. They only came back to me on the 24th of January 2025 with LIES from Kido Kibido saying that I reported the matter on 11 days later which is not true (I have records) and said why did I sign for the Couches if I saw the damages. When I signed for the delivery the couches were wrapped I couldn't see the damages. Till today they still have not provided me with proof of their 11 days lies but they are deducting money from my account. When I called I was told that Elise Velsman said my quiry was closed based on their fabricated lies. HOMECHOICE IS A ****MMMMM! STAY AWAY FROM THEIR PRODUCTS!!!
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team