VN
Vusi N

1 reviews | Active since Apr 2020

03 May 2020, 21:27

Homechoise ran three unauthorized credit assessment on my name

Hellopeter. Today I write 3rd complain regarding ********** unauthorized credit assessment inquiries that Homechoise is running against my name at XDS Credit Bureau. I wrote them two weeks back ; nothing has been done still despite many emails sent to them for follow up. While they are busy investigating ; they have ran additional two enquiries on my name , 3rd one has been done today 03.05.2020 ...I know the lady called Lee-Anne Peterson there will tell me they are investigating....like really investigating while they keep running more inquiries ? I need advise as to where to escalate this now , more points r deducted from my scores because of this nonsense

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Replies (2)
Homechoice
Homechoice's reply04 May 2020, 09:09
Official
Hi.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice
VN
Vusi N's update04 May 2020, 09:17
Reviewer Update
When ; i have decided to escalate this to credt Ombud ; you are useless to me and just destroying my profile. Right now I just spoke to a lady at your call centre who transfered me to a number that is not answered ..very useless and pathetic