Homechoise - pathetically poor service

ok so after i have made a double payment i get a call from Homechoice saying i have to make another payment cause their systems are not updated. then the line goes really bad and the homechoice agent gets irritaed cause i can hear her and puts the phone down in my ear. i then call back just to have me answer my whole pedigree before assisting me, i then am told to hold on and are kept on the line for 20 minutes and then dropped the call on me. i then phone back just to be call dropped again after again holding on for 10 minutes. having to repeat all my information pedigree again. third call no luckk same story again. im so sick at homechoice they have no personal s****ed staff that assist the clients and half of them cant even speak english properly. Gues ill buy my stuff from somewhere else from now on.