1 reviews | Active since Dec 2017
HOMECHOICE/FINCHOICE DISSAPOINTS AGAIN
Once again this company messes up another account of mine!!! Last week I spoke to a consultant at finchoice about my loan I advised her payment would be made on Friday, as discussed I made full payment on my loan on Friday and 2 minutes later I got an SMS saying my account was handed over. ***ing unbelievable, the consultants at finchoice / homechoice are so *********** and think that it's ok to mess with a person's credit as they did. Now I have have been calling the 3rd party constantly and finchoice and no one has had the ***ing decency to come back to me with some explanation. I need someone to confirm that the payment was received and this 3rs party thing is to be closed!!!!!! This is ******* and *********ly ways of operating. If a client requests a few extra days you give them that. Now I have to run around trying to figure out what the **** is going on. You people are truly idiots and I am taking this further.
Good Day
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Good Day
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
