ZM
Zizikazi M

1 reviews | Active since Apr 2018

23 Sept 2021, 13:57

Homechoice,debt restruct and VVm

I've been a long-time customer of Homechoice. I app**** for debt consolidation with Debt Restruct last year, but when I read the tiny print, I realized it was a debt review, not a debt consolidation. So I cancelled it right away because that wasn't what I was searching for. The application has already been sent to the locations where I owed money. I requested that the Debt Restruct issue a cancellation notice to the companies with whom I owe money. That's what they did. So, this year, I placed another order with Homechoice, only to discover that I am unable to receive my order because my account is under debt review. When I inquired about this situation at homechouce, they directed me to several departments, but no solutions were found. I am coming to you to intervene or send me to the place where I can get assistance

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Replies (2)
Homechoice
Homechoice's reply23 Sept 2021, 14:10
Official
Hi Zizikazi.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice
 

ZM
Zizikazi M's update23 Sept 2021, 14:29
Reviewer Update
Thank you for your response. Hoping that now I will get a positive response