NR
Nicolene R

1 reviews | Active since Feb 2018

24 Feb 2018, 10:49

Homechoice with their ridiculous hours and times of phoning clients.

I can not start to say that this company let their people phone you on a saturday to ask when are you paying and that on the 24th of a month. If i was a bad payer i would understand if you phone me every 10seconds but 5 missed calls on a saturday is ridiculous. Monday to Friday is business hours. I have never skipped one payment and I pay more then what I should pay.. If you are so desperate for money get more customers. Off all the company's I'm paying this one is the only one that I can show how many times they contact me on a daily bases and it's getting out of hand now. Something must be done about this. If you have a problem email the customer stop contacting a person so many times..

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Replies (2)
Homechoice
Homechoice's reply24 Feb 2018, 11:19
Official

Good Day Nicolene.

Thank you for your post.

We acknowledge your post and would like to apologize for the inconvenience.

One of our agents will contact you on Monday.

Regards
Lee-Ann
Customer Complaints Team

NR
Nicolene R's update24 Feb 2018, 11:42
Reviewer Update
Yet again a phone call that will be made to do what exactly? If you need to contact me I have an email address that you can use for corresponding with me.