Homechoice website is *****
I bought an 8 piece pot set as a gift on the homechoice website. Firstly, they delivered a roaster which is 1 piece of the 8 piece package...I sent them an email asking if this has been a mistake and if they can collect this and deliver the correct package. Fine, they sent a courier to collect but now they're refusing to deliver the 8 piece or even to refund my order which I paid for already. Unbelievable ****my behavior from what I thought was a legitimate company. R4900 down the drain...and they are even not responding to the consumer protection. I have now been advised to open a case against Homechoice. I will obviously not let them ***** from me. Not only are they overcharging, they are also not delivering the products. Imagine if I biught this with an account, they would've listed me as defaulter on the bureau even though I did not get the goods. NEVER BUY FROM THIS COMPANY.
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,Candice Rittels, on behalf of the Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.
Kind regards,Candice Rittels, on behalf of the Customer Support Team