IC
Ilse C
1 reviews | Active since Jan 2019
18 Jan 2019, 10:16
HOMECHOICE, UTERLY BAD SERVICE!!!!!!!!
This is totally unacceptable! I ordered a Restonic double bed and base set with a single Restonic mattress free on 14 December 2018. I did this as an urgent sale and explained to the agent of Homechoice that it is for my bedridden mother. I have since enquired on a weekly basis. Receiving the same answer, "it has been dispatched and is on its way". Well it is now 18 January 2019 and received the same answer today. It has been dispatched and you will receive it next wee*****!!!! That is real bad service. Very, very bad service. I have been a client of Homechoice for a long time and this is really not the service I am use to.!!!!!!!!!
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Homechoice's replyOfficial
18 Jan 2019, 10:38Good Day.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Regards.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Regards.
Homechoice's reply18 Jan 2019, 10:38
Official
Good Day.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Regards.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Regards.