Homechoice ********* business practice

This is not my FOURTH complaint about an issue that has been ongoing for 4 months!! Homechoice is deceptive in their business practices and this is my final complaint before referring the matter to the credit ombudsman. I am still being billed for payments that are not due for another three weeks and listed on itc as a slow payer for a bed that is defective and not in use. I am still receiving daily calls about a supposed account in arrears. DO YOU NOT UNDERSTAND?? PAYMENT IS NOT DUE UNTIL END FEBRUARY!! THIS WAS YOUR PROMOTION!! HOW DO YOU NOT KNOW THIS!!This ********* dishonest organisation falsely responds to complaints claiming that they will be in contact and care about customer service but this is of course F A L S E. I have not been contacted this company is unwilling to rectify its mistakes. Perhaps these are not mistakes but instead intentional bad quality and ******* business practices.