1 reviews | Active since May 2011
Homechoice - The Worst Supplier by FAR
I placed an order with Homechoice in January of this year. The goods eventually arrived and were of the poorest quality I could have imagined. The curtains were not even the same. I returned the goods in March via post as per their returns policy. I am still being phoned at least 7 times A DAY about outstanding amounts on my account. This when they actually owe me the money for the return of the goods. I have tried explaining and being reasonable with these people but they are not interested in fixing the account, only in harassing me several times a day. They should absolutely be ashamed of themselves. Don't use this company unless you wish to have harassing phone calls at all times of the day and night when you have received no benefit from them whatsoever. They are the epitomy of ******* service and shocking customer contact that will result in you having to take legal action before they wake up and smell the coffee.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
