KC
Kayy C

1 reviews | Active since Jan 2011

26 Oct 2020, 15:41

Homechoice the *****

Homechoice is easily the worst company I've dealt with. I have never had a transactional account with this establishment yet they insist I do and I owe them money.

I've called their customer service, the rudest, uninformed call centre, to tell them that I have never opened a transactional account with Homechoice and have never bought any goods with them. I followed the hollow routine of obtaining an affidavit and mailing documentation to their ***** department.

I'm yet to receive a response from this so-called department. Oh, and when I've called, the line goes dead. This has happened for two working days now. I sincerely wish any would-be Homechoice customers read this and seriously reconsider. There has to be better alternatives than this company.

0
Replies (1)
Homechoice
Homechoice's reply26 Oct 2020, 15:54
Official
Hi Kayy.

Thank you for bringing this serious matter to our attention.

We are urgently investigating this and believe you may have been a victim of *****.

We will be contacting you to get further details from you.

Thank you for your patience and understanding
 
Homechoice