HOMECHOICE TERRIBLE PRODUCTS AND SERVICE

I did not want to select a star, because they deserve NO STARS,

p.s, I am a Government Pensioner!

In December 2023 i purchased a laptop (Packard Bell) from Homechoice, 2 months later i encountered problems with the laptop, I called the agents to complain, they picked up the laptop , returned it within a week, but it was not resolved, I called again & same situation, this went on for 3 collections, eventually i requested that HOMECHOICE REPLACE the laptop but apparently they cant, for the entire 2024, the laptop was laying around NOT being used, but guess what the payment is debited sucessfully every month, so I am paying for something that I cannot use, so I called again December 2024, again the laptop is collected & returned January 2025, still so f********* up as it was, so what happens next because if I stop paying, then I am considered a bad payer and get black listed, so what happens now?

Then on a separate event, October 2024, I bought a bennet read iron and guess what, they sent me a USED iron, which still had the previous owners water in it, which burnt my clothes a week later, the iron is laying damaged & I am still paying , HOMECHOICE is ******ing consumers with money and selling JUNK !