1 reviews | Active since Jun 2017
HOMECHOICE TERRIBLE CALLS
<p>What is it with homechoice and their agents calling at all hours of the day and night, How many people need to call and thank me for my payment. Last night an agent called me at 9pm to thank me for my payment and when I asked her why so late she got so rude and told me its legal and they will call whatever time they wanted. The agents are so rude and unprofessional.</p> <p>I used to enjoy my shopping experiences with Homechoice but lately its a nightmare.</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team