HOMECHOICE TAKES MONEY FOR ITEMS TAKES DELIVERY CHARGE AND DO NOT DELIVER

I bought a Bed base online from Homechoice.co.za. They took pauyment from my account. They also took a delivery fee from my account. I called them fgour times. They want to resell me this item on credit!!!!! This after I paid online for it in cash with my Nedbank Debit card. I called and called and called. They said my money is lying on their suspense account. For me to get a refund they want me to go to the bank and print them a detailed list of my transactions. This after they confirmed my money is in their account. I also sent them the sms saying that payment went through. So what they are now saying is no item and no it is not their problem! Thus they are saying "f#$&" you client! We will take your money we will not deliver and we will not give your money back either before you send us a bank statement. This after I sent them a print screen actually paid a delivery fee and was charged for handling, assembly and delivery. Do not buy online from these people they take your money and do not deliver. Endless struggle. Spoke to Zoe from their department and she tried to help but her call centre poeple do not even want to get a courier to send the item to me. This after they confirmed all of this on email and sent me various emails to confirm. Thus they are *****ing money from people! This is so not on my order number is ********** 8 the item I ordered is 154129 delivered my item long ago and actualy as I was charged for delivery they should foot the bill. Imagine my disgust when they want to first resell me the item! _WHOAO! - you actualy want more money! No you must be kidding me If this company had any idea of good service they would have Be carfull poeple this is blatant ****************. My cell is ********** 838 I would love to hear from them???