Homechoice take cake of your customers

I have placed an order at homechoice on the 29th of September 2022,so on the 10th of October I traced my order because I could see it was taking forever than usual...only to find out it was delivered to a person I don't know...I normally place my orders and get confirmation that is being packed or something but this time there was nothing...and again courier guy would call and ask where to drop-off the parcel but again this time no call no nothing...I'm not happy with homechoice at all and I was told there'll be an investigation that will take 30 days...homechoice stop Messing with your customers