MF
Meagan F

1 reviews | Active since May 2016

26 May 2016, 10:06

homechoice sucks!!!!!!!!

<p>I sent homechoice an email on 1 March 2016 to advise them of a sequestration court order which means they are not allowed to take any further action against me. All their staff are beyond rude when i call in looking for the legal department, their switchboard is of no assistance, i have sent over 10 emails and they keep saying they will get back to me. Then they have the nerve to list a default on ITC against me on 22 April after they have been sent my documents. I will take legal action against them, they better see that they remove the default listing and adhere to the court order and someone had better call me back. they are pathetic and the quicker i get them out of my life the better. they are ***********!!!!</p>

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Replies (1)
Homechoice
Homechoice's reply31 May 2016, 07:00
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team