1 reviews | Active since May 2018
Homechoice still in business?
For more than 2 weeks I have been trying to place a order with homechoice. Online I am being kicked off. The telephone lines are so bad that numerous times I got disconnected. Moreover, my account is blocked for some reason? I emailed proof of residence and a copy of my ID on 2018-10-12. Today is the 28th and my information is still not processed. I also asked one of the consultants telephonically to email me an order form - but I am still waiting. I also tried to place an order via email, I aksed to be phoned back twice, but I am still waiting. I do not understand why it is so difficult to place a order for a cash purchase. Is homechoice still in business? I really would like some answers. I can't complain about the service because there is NO service.
Good Day.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Regards.
Good Day.
Thank you for raising your concerns with us. We are very sorry to hear about your service experience. We will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible.
Regards.