TA
TANYA A
1 reviews | Active since Mar 2016
11 Nov 2016, 08:20
HomeChoice stelas my money!!!
<p>Lodged numerous phone calls. No one comes back to me or informs me regarding the stock I did not receive but I am being charged for the full amount!! HomeChoice *****s your money and the service is pathetic to say the least.</p>
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
11 Nov 2016, 10:20Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply11 Nov 2016, 10:20
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
TA
TANYA A's updateReviewer Update
11 Nov 2016, 10:25received the same message on my previous review, and still no one took the time to come back to me!! Pathetic service
TA
TANYA A's update11 Nov 2016, 10:25
Reviewer Update
received the same message on my previous review, and still no one took the time to come back to me!! Pathetic service