Homechoice *****s and no Service

Item: Homechoice
Rating: 1
Author: Michelle B

Very unhappy I had a credit on my account for R800. 00 Tried to get the money back but after 100 call I gave up Tried last week to order stock as I had a credit to my account and now I requested a statement and they just dt it off my account. They stole the R800 off my account. And nobody can assist me with getting it back 2 ND complaimt Bought bed 3 years ago Cost alot and 10 year garentee Phoned homechoice to complain.... No response at all or call back So where is my service The bed cost me R10 000, a restonic dissapionted Homechoice you getting a bad name and I will tell all my friend and family to never buy anything from you

Helpful (0)

Replies (2)

Homechoice's replyOfficial

11 Sept 2020, 07:36

Hi Michelle.

We’re very sorry to hear about the poor service you experienced.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice

Homechoice's reply11 Sept 2020, 07:36

Official

Michelle B's updateReviewer Update

17 Nov 2020, 17:38

And still waiting for my refund
Poor poor service
No phone call about the bed
And phone them and get put on hold
Then team leader tells me they refunded me NOT....

Michelle B's update17 Nov 2020, 17:38

Reviewer Update

And still waiting for my refund
Poor poor service
No phone call about the bed
And phone them and get put on hold
Then team leader tells me they refunded me NOT....