NB
Nicky B

1 reviews | Active since Dec 2021

23 Dec 2021, 12:07

Homechoice spammers

Home choice are a spammer and they don’t care and use your personal info even if you have asked them to desist. If you complain they put the phone down but they call 2-3 times a day. This is against the law on use of personal info but they don’t care. They only want a sale and the customer is not important. Will report them to the regulator and hopefully they will get fined under POPIA

0
Replies (3)
Homechoice
Homechoice's reply23 Dec 2021, 12:32
Official
Hi Nicky.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice

Best regards,

NB
Nicky B's update23 Dec 2021, 13:33
Reviewer Update
Thanks but I don’t think you will investigate as it is a know call centre tactic.
Homechoice
Homechoice's reply31 Dec 2021, 08:48
Official
Hi Nicky,

We’re very sorry to hear about the poor service you experienced.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice

Best regards,