JD
Juandre D
1 reviews | Active since Feb 2025
19 Feb 2025, 09:18
Homechoice spam calls everyday
I receive 5 - 10 spam calls from Homechoice everyday, and I am not even a customer. When I answer they just hang up. I tried calling the customer care, they said they can't do anything and proceeded to ask for my ID number, to which I declined.
Homechoice please remove my details off your system as this harassment is getting out of hand.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
19 Feb 2025, 09:47Hi Juandre,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
Homechoice's reply19 Feb 2025, 09:47
Official
Hi Juandre,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
JD
Juandre D's updateReviewer Update
24 Feb 2025, 09:09It is almost a week later, and after registering on the DNC register to not be contacted I am still being spam called by Homechoice. I am not happy with how this company conducts their business and harasses people. I have no, nor have I ever had an account with Homechoice. Please sort this out ASAP, or I will have to escalate this matter.
JD
Juandre D's update24 Feb 2025, 09:09
Reviewer Update
It is almost a week later, and after registering on the DNC register to not be contacted I am still being spam called by Homechoice. I am not happy with how this company conducts their business and harasses people. I have no, nor have I ever had an account with Homechoice. Please sort this out ASAP, or I will have to escalate this matter.