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Noni N

1 reviews | Active since Nov 2018

06 Sept 2021, 10:35

Homechoice sold me a bank bed that's not strong

Bought a bank bed for my kids. Within a two month the bed broke. When I call homechoice they said they will come but no one came. This days they calling me to make my last payment for the broken bed. When I ask why they haven't made any effort, they say someone came and check in house now the my floor is not level. But no one came. Can anyone help me cause I want to send this matter to the ombuds man. Before it affects my credit record

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Replies (2)
Homechoice
Homechoice's reply06 Sept 2021, 10:56
Official
Hi Noni.

On behalf of Homechoice, I would like to apologize for the poor service you received.
 
I will be taking responsibility for investigating your query and providing you with feedback. 
 
In order to investigate further, I require the following details from you.

Kind Regards.
Homechoice
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Noni N's update14 Sept 2021, 09:32
Reviewer Update
Morning I'm still waiting until now. No one has tried to help me