Homechoice Smelly Bed

I ordered a bed from Homechoice, waiting so long for my order to be finalized. Bed was delivered WET! wrapped in plastic. Its been 5 days, my house smells like mould because of this wet bed, i have been calling homechoice, consultants are not helpful - at all. I have followered their returns process, no call back! I called again asking for a manager to contact me, i am still waiting! I am happy with the quality of the bed but disgusted in the specific one i received. I require an exchange ASAP!. As you collect this stink bed, i require a new one to be delivered. Thank you.