Homechoice Service is the worst I've ever experienced

Dear Homechoice

After trying to unlock my account from February having sent my documents and after posting on this platform on the 29 June last month and was asked to send my documents AGAIN which i did and i still don't get any feedback from you. No body answers calls there. I'm the one that has to keep calling and emailing. I no longer want anything to do with you. I'm the customer yet i have to keep calling you and emailing. I want nothing to do with your business because of how you treat your customers. I no longer want that account to be unlocked. I will carry on paying the remaining amount and forget about you. TIRED. Wow....