Homechoice Service

I bought a set of pots last year. A day after receiving them I realized that one of the pots had a hole so I reported that to homechoice immediately but nothing was done about and I’m still paying for the pots. This year I ordered a hospital mommy and baby bag which had to come with a gown but it was missing. I reported this issue same day I received the parcel and continued to call homechoice for a number of days but I haven’t received the gown nor any form of communication from them regarding this issue in weeks yet I’m expected to continue paying full amounts for this kind of service. Homechoice doesn’t care about customers they only care about money which is sad.