1 reviews | Active since Oct 2017
Homechoice ******** and Useless customer service
I have experienced a horrible customer service with homechoice. From empty promises to abusive marketing. I opened an account with them last year April since then I have been in an endless nightmare. With calls selling me same **** I already said I don't want, sometimes even 3 calls in a day. Finally in December they had problems with their payment systems which they didn't inform clients about, I only found out when call to say I didn't pay when I did. I already lost my receipt as December is a busy time and homechoice refused to assist me trace record of my payment in their dis****ional system. I even spoke to managers who also refused to assist. I wrote countless emails to their complaints mailbox to complain but none of them have been responded or attempted to resolve the matter. I finally paid them off and asked to close my account. They sent me a paid up letter and they are refusing to close my account. The rude agent that I spoke to tells me Homechoice does not close any accounts. Regardless of the fact that I paid them up and I NEVER want to do business with them. If u want to be admitted for depression, buy from homechoice. They are a bunch of ******** and ********** who will do anything to get money from you and never give u value. Don't do business with homechoice, I had to learn the hard way.
