1 reviews | Active since May 2016
Homechoice RIPS ME OFF undisclosed delivery charges
I recently ordered some beddings and a heater from homechoice and had it delivered to me on Monday. I am rather very very upset with what I found on the invoices of these items and think it is a *******. I find it VERY RIDICULOUS that the 3 orders I made delivered to the same place have 3 separate billing for delivery and this annoys the life out of me coz this after being said by homechoice sales people was set to be a free delivery...
Now I'm really FURIOUS at this point for the ******* and would appreciate for someone from homechoice to call me and have this package returned....
But to this point no one from homechoice has even bothered to contact me. How do they confidently bill me R1308.15 you have promised free delivery and to how many more of their customers have they done this to???
Good Morning Mbalenhle P Miya,
Thank you for your post on the Hello Peter Forum.
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Regards
Monique
Customer Support Team
Good Morning Mbalenhle P Miya,
Thank you for your post on the Hello Peter Forum.
We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Regards
Monique
Customer Support Team