1 reviews | Active since Jul 2018
Homechoice presenting unauthorised debits
Homechoice has now for three consecutive months debited my bank account WITHOUT authorisation. I have never purchased anything from Homechoice. After endless phone calls I was given an e-mail address of Z Gaba at Homechoice. Z Gaba or any employee of Homechoice has not responded to any of my e-mails. I will now approach the Credit Regulator and Consumer Council for assistance. I will also lay charges of theft and ***** at the SAPS.
Good Morning Sonette Smith,
Thank you for your Post.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Regards,
Customer Support Team
Good Morning Sonette Smith,
Thank you for your Post.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Regards,
Customer Support Team