MM
Michael M
1 reviews | Active since May 2016
30 May 2016, 08:44
Homechoice, please let me be
<p>Been getting about 5 calls a day from homechoice since February, apparently some lady registered with my phone number ***) and owes about R300, everytime they call me I tell them I don't know this person and I keep begging them to help me remove my number from their data base, i even offered to pay the R300 because I couldn't take the harassment anymore, but they won't let me, their service is so bad, they just cut the line without listening to what I want to say, my fiancé thinks I'm keeping things from her because there are calls I don't answer, this is ruining my life, Please help me by leaving me alone, that's all I want.</p>
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Replies (1)Homechoice's replyOfficial
31 May 2016, 07:23Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply31 May 2016, 07:23
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
