NM
Nathi M

1 reviews | Active since Jul 2016

08 Jun 2020, 13:06

Homechoice please delete my account. I will never need it.

I close my homechoice account about 2 years ago. It was a struggle to get them to remove their credit limit which I did not want and which in terms of the National Credit Act I had every right to refuse. They finally reduced it to zero. However homechoice has kept my account open which makes me vulnerable to *****. I read here on hellopeter how some accounts have had ********** activities going on. Can homechoice please delete my account as I do not EVER want to buy anything from you again. Furthermore your call centre agents make too many annoying phone calls such that I simply do not answer and where I can I simply block. But it appears homechoice has lots of phone numbers as after blocking one number you get another homechoice call again. Please delete my account. I do not need it and will never need. Keeping it open for so long is one more reason I have convinced myself that homechoice is not the place to do purchases.

0
Replies (2)
Homechoice
Homechoice's reply08 Jun 2020, 13:42
Official
Hi Emmanuel.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice
NM
Nathi M's update10 Jun 2020, 07:07
Reviewer Update
You always say you will investigate the process. Just delete your account and stop calling me inviting me to buy. That shouldn't be difficult.