SM
Sisa M
1 reviews | Active since Aug 2012
10 Feb 2015, 14:51
HOMECHOICE ****ING ME OFF
I GOT A STATEMENT TO THE AMOUNT OF R281.58 FROM HOMECHOICE,I THEN WENT TO PAY R282.00 AT LINDEN POST-OFFICE ON THE 2ND OF FEBRUARY, BUT SURPRISINGLY HOME-CHOICE CLAIM THEY HAVE NOT RECEIVED THE PAYMENT TODAY, I NEED TO CLOSE MY ACCOUNT AND THEY ARE TELLING ME THEY HAVE NOT RECEIVED MY PAYMENT, I EMAILED THEM THE PROOF OF PAYMENT AND THEY CLAIM THEY HAVE NOT RECEIVED IT. I DONT OWE THEM ANYTHIND AND I WANT TO CLOSE THIS ACCOUNT!
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Replies (1)
Homechoice's replyOfficial
16 Feb 2015, 17:35Hello Khaya81,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply16 Feb 2015, 17:35
Official
Hello Khaya81,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team