Homechoice - Pathetic Service

Item: Homechoice
Rating: 1
Author: Aziza A

I have had query on my account since 31st July 2018 and i have called Homechoice customer services on numerous occasions sent them emails but no one responds. Their service is so pathetic. I've made 5 calls to them in one day and all the consultants promise to get back but i just get put on hold for a very long time. Today is the 30th August 2018 and still no feedback.

Helpful (0)

Replies (2)

Homechoice's replyOfficial

30 Aug 2018, 15:11

Good Day Aziza Adonis

We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience.

Lee-Ann will be in contact with you shortly to assist in resolving the issue.

Regards

Customer Support Team

Homechoice's reply30 Aug 2018, 15:11

Official

Good Day Aziza Adonis

We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience.

Lee-Ann will be in contact with you shortly to assist in resolving the issue.

Regards

Customer Support Team

Aziza A's updateReviewer Update

30 Aug 2018, 15:16

Thank you, finally... I look forward to & await your response.

Aziza A's update30 Aug 2018, 15:16

Reviewer Update

Thank you, finally... I look forward to & await your response.