zM
zandile M
1 reviews | Active since Nov 2014
25 Mar 2019, 13:37
homechoice pathetic courier service
Dear HomeChoice May I kindly request you to contact your courier service Fast and Furious and request them to return parcel no: HMC ********** 0 back to you. your courier service is pathetic, and I am very much sure that you guys are aware of that, they sent me an sms on the 17th /03/2019 that I should expect delivery within 24hrs. today 25/03/2019 still no delivery. please contact them ask them to bring the parcel back to you, if I dont get it today then I dont want it and please refund me.
Fast and Furious is generally a pathetic courier service, I have never received anything on time from them.
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Replies (2)
Homechoice's replyOfficial
25 Mar 2019, 13:54Hi Zandile M
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Customer support
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Customer support
Homechoice's reply25 Mar 2019, 13:54
Official
Hi Zandile M
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Customer support
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Customer support
zM
zandile M's updateReviewer Update
25 Mar 2019, 14:12I will patiently wait for you to contact me.
zM
zandile M's update25 Mar 2019, 14:12
Reviewer Update
I will patiently wait for you to contact me.