CJ
CindyLee J

1 reviews | Active since Jul 2014

28 Feb 2022, 15:36

HOMECHOICE PATHETIC

I have paid up my homechoice account in January 2022, via Saya Recoveries who has been phoning me about this account. I paid the amount stated in an SMS from SAYA recoveries and was told that I would receive my paid up letter within 21 working days. Not long after that, MBD starting phoning me saying that I have been handed over by homechoice and the more I tell them that I have paid up this account, the more they phone. When I contact Saya recoveries, I am told that HOMECHOICE has not given them any feedback regarding the paid up letter. When I log in to my HOMECHOICE account, my payment reflects and also that a refund was done, to who the refund was done is anybody's guess. And now, according to their statement, I owe even more than what I was supposed to pay. The legal department of HOMECHOICE does not answer their phones.

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Replies (1)
Homechoice
Homechoice's reply28 Feb 2022, 15:54
Official
Hi CindyLee,

We will be in contact with you to assist in resolving the issue.

Thank you.
Homechoice