MC
Marillia C
1 reviews | Active since Dec 2021
27 Dec 2021, 15:18
Homechoice order cancelled without my consent
I place an order on the 29th November and awaited the order or SMS that the parcel is ready. I tracked and saw nothing is happening and just called to make sure as I needed it before Christmas. The call cut before I could explain properly my issues ...not long after I saw the order was cancelled..I called and sent numerous emails had a gentleman call me and unfortunately till today I have not resolved my issue...I am so disappointed
Helpful (0)
Replies (5)0
Replies (5)
Homechoice's replyOfficial
28 Dec 2021, 15:10Hi Marillia.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice's reply28 Dec 2021, 15:10
Official
Hi Marillia.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
MC
Marillia C's updateReviewer Update
29 Dec 2021, 18:04So thank you to the lady that called me this morning however I cannot believe that I gave all my details except I could not remember homechoice wynberg address and she said that means I do not pass the verification...I explained that it is in the main road but can't remember the number...if it was my home or work address obviously I would provide it to her...I am honestly stunned and give up
MC
Marillia C's update29 Dec 2021, 18:04
Reviewer Update
So thank you to the lady that called me this morning however I cannot believe that I gave all my details except I could not remember homechoice wynberg address and she said that means I do not pass the verification...I explained that it is in the main road but can't remember the number...if it was my home or work address obviously I would provide it to her...I am honestly stunned and give up
Homechoice's replyOfficial
31 Dec 2021, 08:42Hi Marillia,
We’re so sorry we let you down.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
We’re so sorry we let you down.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice's reply31 Dec 2021, 08:42
Official
Hi Marillia,
We’re so sorry we let you down.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
We’re so sorry we let you down.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
MC
Marillia C's updateReviewer Update
06 Jan 2022, 19:07Still waiting for a solution
MC
Marillia C's update06 Jan 2022, 19:07
Reviewer Update
Still waiting for a solution
MC
Marillia C's updateReviewer Update
25 Jan 2022, 17:21Still waiting
MC
Marillia C's update25 Jan 2022, 17:21
Reviewer Update
Still waiting